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Job opportunity

Seasonal Weekend Dispatcher

Primemax Energy

Wellington (Elora), Ontario
Fuel Your Career with PrimemaxEnergy

Primemax Energy is a North American leader in propane distribution and energy services. We supply alternative fuels, industrial gases, bulk liquids, chemicals, and food-grade transportation solutions across residential, commercial, industrial, and agricultural markets. Join a team powered by safety, reliability, and growth.
About the Role

Primemax Energy is seeking a Seasonal Weekend Dispatcher to support residential propane delivery operations throughout the heating season. This hybrid role serves as the primary point of contact for weekend delivery coordination, driver support, customer communication, and emergency response activities. The successful candidate will help ensure propane deliveries are completed safely, efficiently, and in a manner that supports our commitment to exceptional customer service.
Schedule

Seasonal position from November through April
Hybrid work environment with a combination of remote and in-office work
Availability to work Friday through Sunday or Friday through Monday, depending on business needs and seasonal demand.
Additional hours may be required during severe weather events, periods of high customer demand, or emergency situations
Participation in an on-call rotation is required
Key Responsibilities

Coordinate and support residential propane delivery operations during assigned shifts
Provide dispatch support and real-time communication with drivers
Monitor deliveries and adjust priorities as operational needs change
Receive, assess, and coordinate emergency delivery requests
Respond to customer inquiries and provide delivery updates
Monitor tank levels, delivery demand, and customer run-out risks
Maintain accurate records and communicate updates to dispatch and operations teams
Support company safety standards and operating procedures
Participate in after-hours on-call coverage as required
Qualifications

Required

Experience in dispatch, logistics, transportation, customer service, or a related field
Strong communication and customer service skills
Ability to prioritize multiple tasks in a fast-paced environment
Strong organizational and problem-solving abilities
Proficiency with Microsoft Office
Ability to work independently and make sound decisions
Preferred

Experience in propane, fuel delivery, or transportation operations
Experience with dispatch and routing software such as Vertrax or SmartDrops
Knowledge of propane delivery operations and winter service requirements
Key Competencies

Customer Focus
Communication Skills
Organization and Time Management
Problem Solving
Decision Making
Adaptability Under Pressure
Teamwork and Collaboration
Primemax Energy is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We encourage applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.
If you require accommodation at any stage of the recruitment process, please contact us at [email protected]. We will work with you to meet your needs.
We thank all applicants for their interest. Only those selected for an interview will be contacted.

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