Job opportunity
Customer Service and Event Coordinator Internship (Winter/Summer 2027) Burnaby, BC
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Customer Service and Event Coordinator Internship (Winter/Summer 2027)
About Canada Running Series
Canada Running Series (CRS) is Canada’s premier running event organization, producing world‑class races that are built on the twin pillars of organization and innovation. We are passionately committed to building community through running by creating events that welcome everyone from Olympians to healthy lifestyle enthusiasts to charity runners. Our Vancouver Team proudly delivers the Beneva Vancouver Half Marathon, lululemon SeaWheeze, and the Under Armour Eastside 10K, among other exciting project.
We are seeking a Customer Service and Event Coordination Intern to join our team for the winter/summer terms and gain hands‑on experience in the planning and execution of large‑scale running events. This is a great opportunity for a motivated, organized, and energetic individual who thrives in a fast-paced, team-oriented environment.
Key Responsibilities
As part of the CRS Vancouver team, you will:
Customer Service (70%)
Assist the Resource Management Team in responding to customer service inquiries and social media interactions in a timely, professional, and friendly manner.
Update and maintain automated email replies and templates to provide accurate and helpful information to participants.
Identify recurring questions and communication trends to help improve customer service processes and website information.
Event Coordination & Administrative Support (30%)
Support the planning and execution of event expos and race package pickup, including documentation, setup, on‑site operations, and more.
Help with the coordination and delivery of the charity program.
Develop and refine operational documentation.
Organize and manage small supplies and event equipment.
Participate in on‑site execution of events, including volunteer coordination, venue operations, crew management, and more.
Provide general administrative and operational support to the team as needed.
Qualifications and Skills
Passion for live events, sports, and community experiences.
Excellent written and verbal communication skills.
Strong attention to detail and organizational skills.
Ability to work in a dynamic environment and handle multiple priorities.
Willingness to take initiative and contribute to both office and on‑site work.
Strong teamwork and problem‑solving skills.
Proficiency in Microsoft Office and/or Google Workspace tools.
Experience with Salesforce or another CRMs is an asset but not required.
A valid driver’s license is an asset but not required.
What You’ll Gain
Hands‑on experience in customer service, as well as in event production, logistics, and operations.
Mentorship from industry professionals who execute Canada’s largest running events.
Behind‑the‑scenes access to major races and brand partnerships.
Fun perks such as staff gear from event sponsors (Asics, lululemon, Under Armour, and more), and involvement in the local running community.
Details
Location: CRS Office in Burnaby – with offsite days for events, site visits, etc.
The team works from home 2 to 3 days per week.
Duration: Early January to late August 2027 (exact dates flexible).
Hours: Full‑time, with some weekend and early‑morning work around event days. Time in lieu provided for event days.
Compensation: Monthly wage (between $3000-3500/month) dependent on experience.
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Apply on source site About Canada Running Series
Canada Running Series (CRS) is Canada’s premier running event organization, producing world‑class races that are built on the twin pillars of organization and innovation. We are passionately committed to building community through running by creating events that welcome everyone from Olympians to healthy lifestyle enthusiasts to charity runners. Our Vancouver Team proudly delivers the Beneva Vancouver Half Marathon, lululemon SeaWheeze, and the Under Armour Eastside 10K, among other exciting project.
We are seeking a Customer Service and Event Coordination Intern to join our team for the winter/summer terms and gain hands‑on experience in the planning and execution of large‑scale running events. This is a great opportunity for a motivated, organized, and energetic individual who thrives in a fast-paced, team-oriented environment.
Key Responsibilities
As part of the CRS Vancouver team, you will:
Customer Service (70%)
Assist the Resource Management Team in responding to customer service inquiries and social media interactions in a timely, professional, and friendly manner.
Update and maintain automated email replies and templates to provide accurate and helpful information to participants.
Identify recurring questions and communication trends to help improve customer service processes and website information.
Event Coordination & Administrative Support (30%)
Support the planning and execution of event expos and race package pickup, including documentation, setup, on‑site operations, and more.
Help with the coordination and delivery of the charity program.
Develop and refine operational documentation.
Organize and manage small supplies and event equipment.
Participate in on‑site execution of events, including volunteer coordination, venue operations, crew management, and more.
Provide general administrative and operational support to the team as needed.
Qualifications and Skills
Passion for live events, sports, and community experiences.
Excellent written and verbal communication skills.
Strong attention to detail and organizational skills.
Ability to work in a dynamic environment and handle multiple priorities.
Willingness to take initiative and contribute to both office and on‑site work.
Strong teamwork and problem‑solving skills.
Proficiency in Microsoft Office and/or Google Workspace tools.
Experience with Salesforce or another CRMs is an asset but not required.
A valid driver’s license is an asset but not required.
What You’ll Gain
Hands‑on experience in customer service, as well as in event production, logistics, and operations.
Mentorship from industry professionals who execute Canada’s largest running events.
Behind‑the‑scenes access to major races and brand partnerships.
Fun perks such as staff gear from event sponsors (Asics, lululemon, Under Armour, and more), and involvement in the local running community.
Details
Location: CRS Office in Burnaby – with offsite days for events, site visits, etc.
The team works from home 2 to 3 days per week.
Duration: Early January to late August 2027 (exact dates flexible).
Hours: Full‑time, with some weekend and early‑morning work around event days. Time in lieu provided for event days.
Compensation: Monthly wage (between $3000-3500/month) dependent on experience.
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