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Job opportunity

Supply Chain Customer Service Representative

Jamieson Wellness Inc.

Windsor, Ontario
Own customer orders in Windsor with SAP ERP, Excel, and supply chain coordination for Jamieson Wellness. Support accurate, on-time retail deliveries.
As a Customer Service Representative in Supply Chain, you will manage orders from entry through final delivery. You will coordinate with sales, logistics, production planning, CPFR, warehouses, carriers, and customers. The work supports unit fill, pricing accuracy, order allocation, and OTIF performance.
Key Responsibilities:

Process orders and review open orders daily
Confirm stock availability and manage order allocation
Track shipments and expedite urgent deliveries
Resolve pricing, billing, and order exceptions
Maintain customer profiles, pricing sheets, and SAP logs
Requirements:

Grade 12 or equivalent qualification
SAP ERP proficiency and advanced Microsoft Excel skills
Excellent verbal and written communication skills
Business, supply chain, or logistics diploma preferred
French or Mandarin language skills are assets
Apply customer service, SAP, Excel, and supply chain coordination skills to support Jamieson Wellness orders and deliveries.

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