Job opportunity
TD Banking Customer Experience Associate
TD Bank Group
Serve Surrey customers onsite as a part time Customer Experience Associate, processing financial transactions and recommending suitable banking solutions.
At TD Canada Trust, this Customer Experience Associate builds customer relationships through accurate transactions, advice, and responsive service. You will understand customer needs, promote banking solutions, resolve concerns, and support positive branch experiences. The position requires sound judgment with confidential matters, timely business processes, and adherence to procedures, regulations, and TD’s Code.
Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions and complete business processes timely
Recommend operational improvements supporting operational excellence
Requirements:
High School diploma and one year relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management
Hands-on knowledge of Word, Excel, Outlook, and internet
Calm, courteous, accurate, and effective communication skills
Bring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust’s Surrey branch team.
#J-18808-Ljbffr
Apply on source site At TD Canada Trust, this Customer Experience Associate builds customer relationships through accurate transactions, advice, and responsive service. You will understand customer needs, promote banking solutions, resolve concerns, and support positive branch experiences. The position requires sound judgment with confidential matters, timely business processes, and adherence to procedures, regulations, and TD’s Code.
Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions and complete business processes timely
Recommend operational improvements supporting operational excellence
Requirements:
High School diploma and one year relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management
Hands-on knowledge of Word, Excel, Outlook, and internet
Calm, courteous, accurate, and effective communication skills
Bring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust’s Surrey branch team.
#J-18808-Ljbffr