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Job opportunity

Customer Security Assurance Analyst

Case IQ, Inc.

Ahuntsic North, Quebec
Turn security and compliance information into accurate customer responses for Case IQ’s enterprise assurance process. Work remotely with cross-functional reviewers and Sales.
This early-career customer security assurance role supports questionnaires, RFPs, due diligence, and document requests. You will use approved content and evidence, maintain response standards, and help route complex questions to specialists. Success requires strong writing, organized tracking, and interest in Case IQ’s security program.
Key Responsibilities:

Prepare clear customer-facing security and compliance responses
Route policies, certifications, and privacy materials appropriately
Organize response libraries and supporting evidence
Identify questions requiring specialist review or escalation
Document repeatable assurance workflows and lessons learned
Requirements:

Early-career experience in customer-facing or related operations work
Ability to translate technical input into accurate responses
Comfort with documents, spreadsheets, and knowledge bases
Ability to ask questions and identify missing information
Discretion when handling sensitive information and data
Apply your writing, coordination, and security knowledge to help Case IQ deliver dependable customer assurance responses.

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