Job opportunity
Luxury Guest Experience Maker
InterContinental Group
Guest experience meets luxury hospitality at Six Senses Zil Pasyon, where fluent English and guest service expertise support memorable arrivals.
As a Guest Experience Maker, you will manage arrival preparation, guest preferences, transfers, and resort experiences. The position requires hotel operations experience, strong guest-related knowledge, and familiarity with POS, PMS, CRM, and Microsoft Office systems. You will uphold Six Senses guidelines, LQA standards, and guest comments.
Key Responsibilities:
Review guest profiles and histories before arrival
Coordinate departments regarding arrivals, preferences, and transfers
Prepare welcome letters, champagne, towels, and drinks
Escort guests and arrange preferred resort activities
Upsell resort, spa, LIFE, and restaurant facilities
Requirements:
High school diploma or equivalent qualification
At least one year in similar hotel operations
Hospitality diploma or degree preferred
Microsoft Office and hotel systems familiarity
Fluent English; Arabic, German, or Chinese preferred
Apply guest service, luxury hotel operations, and activity planning expertise as a Guest Experience Maker at Six Senses Zil Pasyon.
#J-18808-Ljbffr
Apply on source site As a Guest Experience Maker, you will manage arrival preparation, guest preferences, transfers, and resort experiences. The position requires hotel operations experience, strong guest-related knowledge, and familiarity with POS, PMS, CRM, and Microsoft Office systems. You will uphold Six Senses guidelines, LQA standards, and guest comments.
Key Responsibilities:
Review guest profiles and histories before arrival
Coordinate departments regarding arrivals, preferences, and transfers
Prepare welcome letters, champagne, towels, and drinks
Escort guests and arrange preferred resort activities
Upsell resort, spa, LIFE, and restaurant facilities
Requirements:
High school diploma or equivalent qualification
At least one year in similar hotel operations
Hospitality diploma or degree preferred
Microsoft Office and hotel systems familiarity
Fluent English; Arabic, German, or Chinese preferred
Apply guest service, luxury hotel operations, and activity planning expertise as a Guest Experience Maker at Six Senses Zil Pasyon.
#J-18808-Ljbffr