Job opportunity
NEW* Crisis Worker {OPSEU MH-26-156}
North Bay Regional Health Centre
Department: Nipissing Crisis Intervention
The Crisis Intervention team provides 24/7 mental health assessments, support, and referral services, with Crisis Workers stationed in the Emergency Department and staffing a round-the-clock crisis phone line. The role supports psychiatric consultations in the ED, participates in Mobile Crisis outreach alongside local police, and delivers clinical expertise and case management through the Community Crisis Outreach Program. This position plays a key part in community partnerships, justice system collaboration, and connecting individuals to essential mental health and addiction support during times of crisis.
QUALIFICATIONS
Certification/Experience/Knowledge:
Addiction & Mental Health Worker Diploma required
Baccalaureate Degree in a health, human or social services discipline an asset
Basic Life Support (BLS) for Health Care Providers (HCP) Certificate required (recent within the last twelve months)
Current Gentle Persuasive Approach (GPA) Certificate an asset
Applied Suicide Intervention Skills Training (ASIST) required
Recent (2 to 3 years) mental health experience in a clinical setting required
Demonstrated knowledge and specialized training in Mental Health, Crisis Intervention models, Community services, Best Practices in Mental Health required
Recent or previous experience working with community resources, agencies and other service providers required
Experience with supporting individuals affected by a variety of crises including loss, violence, abuse, crime and traumatic events required
Demonstrated experience with managing aggressive behaviour and superior de-escalation techniques required
Demonstrated experience with trauma assessment and treatment practices required
Experience with suicide assessment and intervention required
Advanced Crisis Intervention and Counselling Certificate and/or related certifications an asset
Canadian Association for Suicide Prevention (CASP) certification an asset
Understanding of the legal and ethical issues in crisis intervention practice required
Skills/Abilities:
Demonstrated ability to advocate and refer patients to appropriate resources required
Demonstrated experience on applicable crisis management theories, approaches and strategies required
Ability to perform effectively in the crisis field and apply/practice crisis management in a safe and non-threatening environment required
Demonstrated ability to manage and support a 24/7 crisis phone line and service required
Proven ability to work independently as well as a member of the team
Must demonstrate commitment to ensure your safety, the safety of fellow workers, patients, volunteers, and visitors
Must support and contribute to a culture of safety and prevention of adverse health events in this organization
Good attendance and work record required
Bilingualism (Advanced level English/French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.
Pay rate, benefits and other terms and conditions are as per the OPSEU 662 Collective Agreement
North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.
All new hires are required to complete a Criminal Record Check (CRC) or a Vulnerable Sector Check (VSC), as applicable to the position. A satisfactory result, in accordance with organizational requirements, is a condition of employment.
NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER
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Apply on source site The Crisis Intervention team provides 24/7 mental health assessments, support, and referral services, with Crisis Workers stationed in the Emergency Department and staffing a round-the-clock crisis phone line. The role supports psychiatric consultations in the ED, participates in Mobile Crisis outreach alongside local police, and delivers clinical expertise and case management through the Community Crisis Outreach Program. This position plays a key part in community partnerships, justice system collaboration, and connecting individuals to essential mental health and addiction support during times of crisis.
QUALIFICATIONS
Certification/Experience/Knowledge:
Addiction & Mental Health Worker Diploma required
Baccalaureate Degree in a health, human or social services discipline an asset
Basic Life Support (BLS) for Health Care Providers (HCP) Certificate required (recent within the last twelve months)
Current Gentle Persuasive Approach (GPA) Certificate an asset
Applied Suicide Intervention Skills Training (ASIST) required
Recent (2 to 3 years) mental health experience in a clinical setting required
Demonstrated knowledge and specialized training in Mental Health, Crisis Intervention models, Community services, Best Practices in Mental Health required
Recent or previous experience working with community resources, agencies and other service providers required
Experience with supporting individuals affected by a variety of crises including loss, violence, abuse, crime and traumatic events required
Demonstrated experience with managing aggressive behaviour and superior de-escalation techniques required
Demonstrated experience with trauma assessment and treatment practices required
Experience with suicide assessment and intervention required
Advanced Crisis Intervention and Counselling Certificate and/or related certifications an asset
Canadian Association for Suicide Prevention (CASP) certification an asset
Understanding of the legal and ethical issues in crisis intervention practice required
Skills/Abilities:
Demonstrated ability to advocate and refer patients to appropriate resources required
Demonstrated experience on applicable crisis management theories, approaches and strategies required
Ability to perform effectively in the crisis field and apply/practice crisis management in a safe and non-threatening environment required
Demonstrated ability to manage and support a 24/7 crisis phone line and service required
Proven ability to work independently as well as a member of the team
Must demonstrate commitment to ensure your safety, the safety of fellow workers, patients, volunteers, and visitors
Must support and contribute to a culture of safety and prevention of adverse health events in this organization
Good attendance and work record required
Bilingualism (Advanced level English/French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.
Pay rate, benefits and other terms and conditions are as per the OPSEU 662 Collective Agreement
North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.
All new hires are required to complete a Criminal Record Check (CRC) or a Vulnerable Sector Check (VSC), as applicable to the position. A satisfactory result, in accordance with organizational requirements, is a condition of employment.
NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER
#J-18808-Ljbffr