Lead Indigo’s specialty retail execution through customer experience, sales leadership, and systems thinking across store operations. This General Manager role offers a flexible schedule, including evenings, weekends, and holidays.
The General Manager translates Indigo’s strategic priorities into locally relevant store execution. You will strengthen customer connection, brand affinity, sales, loyalty, and profitability through visual merchandising, product flow, scheduling, and talent development. The role leads leaders and high-performing teams while embedding Indigo’s customer-first culture.
Key Responsibilities:

Translate strategic priorities into focused store-level execution and measurable results
Coach customer service behaviours through Sales Generation Leadership practices
Build community connection through localization, events, and social media
Optimize scheduling, productivity, product flow, and operational efficiency
Recruit, develop, retain, and succession-plan store leadership talent
Requirements:

Six-plus years progressive leadership experience in specialty retail or multi-unit environments
Experience leading leaders and managing high-performing teams
Strong business acumen, systems thinking, communication, and problem-solving skills
Ability to interpret reports and use technology-enabled insights
Ability to lift items up to 40 pounds safely
Bring customer-first leadership, data-driven execution, and retail operations expertise to Indigo’s store performance and community connection.

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Indigo Specialty Retail General Manager