Job opportunity
Mental Health Care Navigator Canada
Spring Health
Support global members through mental health care coordination using clinical judgment, active listening, and written communication. Work Sunday through Thursday evenings.
Spring Health seeks a Care Navigator or Support Coordinator with a master’s degree and Canadian credentials. You will support members worldwide through phone, chat, and email while coordinating personalized mental health services. The work includes assessments, referrals, crisis support, documentation, and technical problem-solving.
Key Responsibilities:
Respond to members through phone, chat, and email
Coordinate sign-ups, appointments, intake information, and service explanations
Assess clinical needs and refer members to appropriate care
Provide crisis support, triage, safety planning, and follow-up
Document interactions in English and coordinate internal issue resolution
Requirements:
Master’s degree and appropriate Canadian professional credentials
At least two years of clinical experience after licensure
Excellent written and verbal English communication
Comfort using multiple computer platforms and learning systems
Availability for Sunday through Thursday, 4:30 PM to 1:00 AM ET
Bring clinical assessment, crisis support, and care coordination expertise to Spring Health’s global mental health members.
#J-18808-Ljbffr
Apply on source site Spring Health seeks a Care Navigator or Support Coordinator with a master’s degree and Canadian credentials. You will support members worldwide through phone, chat, and email while coordinating personalized mental health services. The work includes assessments, referrals, crisis support, documentation, and technical problem-solving.
Key Responsibilities:
Respond to members through phone, chat, and email
Coordinate sign-ups, appointments, intake information, and service explanations
Assess clinical needs and refer members to appropriate care
Provide crisis support, triage, safety planning, and follow-up
Document interactions in English and coordinate internal issue resolution
Requirements:
Master’s degree and appropriate Canadian professional credentials
At least two years of clinical experience after licensure
Excellent written and verbal English communication
Comfort using multiple computer platforms and learning systems
Availability for Sunday through Thursday, 4:30 PM to 1:00 AM ET
Bring clinical assessment, crisis support, and care coordination expertise to Spring Health’s global mental health members.
#J-18808-Ljbffr