Job opportunity
Experienced Doggy Daycare Handler
The Woofhaus
About the role
Pack Leaders are the heart of the daily experience at WoofHaus— responsible for the hands-on supervision, safety, and care of every dog in our daycare and boarding programs. This role requires genuine love for animals, sharp observational skills, and the ability to stay calm and proactive in a fast-paced environment. Pack Leaders maintain the cleanliness of our facility, monitor dog health and behavior, and communicate any concerns promptly to their supervisor. A Pack Leader embodies the WoofHaus standard: treating every pup like family and delivering the premium, attentive care our pet parents count on.
Responsibilities
Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniques
Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods
Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free
Keep play areas clean, including clean-up of bodily functions and proper use of cleaning chemicals
Follow all feeding, medication, and allergy protocols for every animal in care
Sanitize bedding, dishes, toys, and accessories; restock supplies as needed
Assist with lobby customer relations, ensuring pet parents feel informed and at ease
May assist with grooming tasks (bathing, brushing, drying) upon completing required training sign-off
Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at WoofHaus
Work respectfully with teammates and maintain a positive, professional attitude at all times
Qualifications
Knowledge of basic dog behaviors and body language
Familiarity with kennel operations and animal care
Strong communication skills (written and verbal)
Ability to handle animals safely and confidently, including large/giant breed dogs
Strong attention to detail
Ability to follow directly closely (written and verbal)
Strong ability to work independently and as part of a team
Ability to remain calm and level-headed with a pleasant demeanor
Physically able to lift up to 40 lbs., bend, and stand or walk for long periods
Comfortable working indoors and outdoors with dogs of all sizes and temperaments
Available for flexible scheduling, including holidays and weekends
Growth Path
Demonstrates readiness for Pack Leader 2 by consistently and reliably meeting all job duties.
Set an example for attendance standards by consistently and reliably showing up to work on time and ready to go.
Demonstrates an exceptional attention to detail and can communicate effectively with peers and supervisors.
Expresses interest in taking on new responsibilities and takes the initiative to learn new skills.
Upholds Dig’s Code of Conduct and positively contributes to team culture and teamwork.
What We Offer
At Digs, we take care of our pack. Dental and vision benefits kick in shortly after your start date, and at 90 days you’re eligible for a 401(k) with up to 4% company match. At 6 months, medical benefits become available to full-time teammates, and after one year you can join our DigIn Shared Ownership Program — because we believe the people who build Digs should share in its success. Many locations also offer teammates discounted DayPlay as a little extra perk.
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Apply on source site Pack Leaders are the heart of the daily experience at WoofHaus— responsible for the hands-on supervision, safety, and care of every dog in our daycare and boarding programs. This role requires genuine love for animals, sharp observational skills, and the ability to stay calm and proactive in a fast-paced environment. Pack Leaders maintain the cleanliness of our facility, monitor dog health and behavior, and communicate any concerns promptly to their supervisor. A Pack Leader embodies the WoofHaus standard: treating every pup like family and delivering the premium, attentive care our pet parents count on.
Responsibilities
Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniques
Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods
Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free
Keep play areas clean, including clean-up of bodily functions and proper use of cleaning chemicals
Follow all feeding, medication, and allergy protocols for every animal in care
Sanitize bedding, dishes, toys, and accessories; restock supplies as needed
Assist with lobby customer relations, ensuring pet parents feel informed and at ease
May assist with grooming tasks (bathing, brushing, drying) upon completing required training sign-off
Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at WoofHaus
Work respectfully with teammates and maintain a positive, professional attitude at all times
Qualifications
Knowledge of basic dog behaviors and body language
Familiarity with kennel operations and animal care
Strong communication skills (written and verbal)
Ability to handle animals safely and confidently, including large/giant breed dogs
Strong attention to detail
Ability to follow directly closely (written and verbal)
Strong ability to work independently and as part of a team
Ability to remain calm and level-headed with a pleasant demeanor
Physically able to lift up to 40 lbs., bend, and stand or walk for long periods
Comfortable working indoors and outdoors with dogs of all sizes and temperaments
Available for flexible scheduling, including holidays and weekends
Growth Path
Demonstrates readiness for Pack Leader 2 by consistently and reliably meeting all job duties.
Set an example for attendance standards by consistently and reliably showing up to work on time and ready to go.
Demonstrates an exceptional attention to detail and can communicate effectively with peers and supervisors.
Expresses interest in taking on new responsibilities and takes the initiative to learn new skills.
Upholds Dig’s Code of Conduct and positively contributes to team culture and teamwork.
What We Offer
At Digs, we take care of our pack. Dental and vision benefits kick in shortly after your start date, and at 90 days you’re eligible for a 401(k) with up to 4% company match. At 6 months, medical benefits become available to full-time teammates, and after one year you can join our DigIn Shared Ownership Program — because we believe the people who build Digs should share in its success. Many locations also offer teammates discounted DayPlay as a little extra perk.
#J-18808-Ljbffr