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Job opportunity

Automotive Service Advisor Abbotsford Mazda

Trotman Auto Group - Shared Services

Abbotsford British Columbia, British Columbia
Guide automotive customers through service with accurate estimates and strong relationship-building skills at Abbotsford Mazda in Abbotsford.
As a Service Advisor, you will support customers, technicians, and dealership operations. The position suits someone with Service Advisor experience, strong customer service abilities, and an organized, detail-oriented approach. You will manage high-volume service workflows while delivering exceptional customer experiences.
Key Responsibilities:

Guide customers from service check-in through vehicle delivery
Build repair recommendations and maintenance plans from technician findings
Communicate repair timelines, approvals, and updates clearly
Coordinate with technicians for accurate estimates and efficient workflow
Maximize repair opportunities while delivering exceptional customer experiences
Requirements:

Some experience as a Service Advisor
Strong customer service and relationship-building skills
Organized, efficient, and detail-oriented work style
Ability to manage high-volume workloads effectively
Accurate quoting and maintenance guidance abilities
Bring Service Advisor experience, customer communication, and workflow coordination skills to Abbotsford Mazda’s high-volume service operation.

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