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Job opportunity

Part Time Shelter Worker Nanaimo

The Salvation Army Canada and Bermuda

Nanaimo, British Columbia
Support people experiencing homelessness as a Part Time Shelter Worker in Nanaimo, using compassionate care, safety awareness, and sound judgment.
The Salvation Army’s Nanaimo New Hope Centre needs a Shelter Worker for front desk service and overnight shelter support. You will welcome clients and visitors, monitor access, assess immediate needs, and help maintain a respectful environment. The work includes documentation, crisis response, confidential records, and collaboration with shelter teams.
Key Responsibilities:

Receive clients and visitors while monitoring facility access
Assess immediate needs and potential safety concerns
Record activities, interactions, incidents, and service information
Respond to conflicts and de-escalate tense situations
Distribute bedding, blankets, and hygiene supplies
Requirements:

High school graduation or equivalent required
Six months related mental health or addictions experience
Frontline experience in a social service setting
Criminal record clearance and clear TB skin test
Excellent communication, confidentiality, and problem-solving skills
Bring compassionate shelter support, accurate documentation, and safety-focused judgment to The Salvation Army’s Nanaimo New Hope Centre.

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