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Job opportunity

Cencora Caseworker Patient Support Services

Cencora, Inc.

Moncton, New Brunswick
Impact patient lives remotely with Cencora as a Caseworker in Patient Support Services. This position emphasizes reimbursement processes and effective case coordination for improved healthcare access.

As a vital part of Cencora, you'll assist in handling coverage-related requests, streamline documentation, and resolve reimbursement issues. Your role in patient and provider support combined with pharmaceutical commercialization will be fulfilling and impactful, contributing to healthier lives.

Key Responsibilities:
• Assist with reimbursement processes to ensure timely requests
• Coordinate case updates and documentation for seamless service
• Resolve routine reimbursement issues to minimize delays
• Maintain accurate case records for operational visibility
• Monitor trends and support proactive issue resolution

Requirements:
• High School Diploma/GED or equivalent experience
• 2+ years in reimbursement support or patient services
• Preferred certification in reimbursement support or patient access
• Familiarity with healthcare support services and claims
• Strong communication skills for stakeholder alignment

Drive impactful healthcare services in a supportive role with Cencora and enhance patient experiences.
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