Job opportunity
Customer Order Specialist
Jobot
Overview
Customer Service Specialist supporting end-to-end order fulfillment, inventory availability, and logistics coordination.
This Jobot Consulting Job is hosted by: Liz Valdez. Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume. Salary: $25 - $27 per hour.
About Us
We are a well-established, growing organization within the manufacturing and food production space, known for delivering high-quality products and reliable service to customers across North America. Our operations are fast-paced, process-driven, and highly collaborative, with a strong focus on accuracy, efficiency, and customer satisfaction. We value professionals who take ownership of their work, communicate effectively, and thrive in an environment where attention to detail and operational excellence matter.
Why Join Us / What We Offer
Competitive base salary and overall compensation package
Full benefits: Medical, Dental, Vision
Generous PTO, vacation, sick, and holidays
Life Insurance coverage
401 (K) with generous company match
Job Details
We are seeking a detail-oriented Customer Service / Order Management Specialist to support end-to-end order fulfillment for B2B customers. This role is responsible for processing customer orders through multiple channels (EDI, email, phone), coordinating with warehouses and shipping partners, validating pricing and inventory availability, and ensuring accurate, on-time delivery.
The ideal candidate has experience working in a manufacturing or distribution environment, is comfortable navigating ERP systems daily, and understands the importance of accuracy, communication, and follow-through in order management.
Key Responsibilities
Process and manage customer orders using ERP and EDI systems
Validate pricing, inventory availability, and delivery dates
Coordinate with sales, warehouses, logistics, and shipping partners
Monitor open orders and ensure timely shipment confirmation
Communicate proactively with customers regarding order status or changes
Support internal teams with documentation, reporting, and issue resolution
Qualifications
3–5 years of experience in customer service, order management, or order fulfillment
Daily hands-on experience with ERP systems (JD Edwards preferred)
EDI order processing experience
Strong Excel skills and high attention to detail
Background in manufacturing, food production, or distribution strongly preferred
How to Apply
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
#J-18808-Ljbffr
Apply on source site Customer Service Specialist supporting end-to-end order fulfillment, inventory availability, and logistics coordination.
This Jobot Consulting Job is hosted by: Liz Valdez. Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume. Salary: $25 - $27 per hour.
About Us
We are a well-established, growing organization within the manufacturing and food production space, known for delivering high-quality products and reliable service to customers across North America. Our operations are fast-paced, process-driven, and highly collaborative, with a strong focus on accuracy, efficiency, and customer satisfaction. We value professionals who take ownership of their work, communicate effectively, and thrive in an environment where attention to detail and operational excellence matter.
Why Join Us / What We Offer
Competitive base salary and overall compensation package
Full benefits: Medical, Dental, Vision
Generous PTO, vacation, sick, and holidays
Life Insurance coverage
401 (K) with generous company match
Job Details
We are seeking a detail-oriented Customer Service / Order Management Specialist to support end-to-end order fulfillment for B2B customers. This role is responsible for processing customer orders through multiple channels (EDI, email, phone), coordinating with warehouses and shipping partners, validating pricing and inventory availability, and ensuring accurate, on-time delivery.
The ideal candidate has experience working in a manufacturing or distribution environment, is comfortable navigating ERP systems daily, and understands the importance of accuracy, communication, and follow-through in order management.
Key Responsibilities
Process and manage customer orders using ERP and EDI systems
Validate pricing, inventory availability, and delivery dates
Coordinate with sales, warehouses, logistics, and shipping partners
Monitor open orders and ensure timely shipment confirmation
Communicate proactively with customers regarding order status or changes
Support internal teams with documentation, reporting, and issue resolution
Qualifications
3–5 years of experience in customer service, order management, or order fulfillment
Daily hands-on experience with ERP systems (JD Edwards preferred)
EDI order processing experience
Strong Excel skills and high attention to detail
Background in manufacturing, food production, or distribution strongly preferred
How to Apply
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
#J-18808-Ljbffr