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Order Picker Full-Time - 7038 Brandon

The Home Depot Canada

Riding Mountain (Neepawa), Manitoba
Overview

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Order Picker Full-Time - 7038 Brandon

role at

The Home Depot Canada .
Position Overview: Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system.
Key Responsibilities

Following Home Depot’s GET model of customer service including Greeting, Engaging, and Thanking the customer.
Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application.
Loading delivery vehicles and taking out customers' curbside orders, which includes complying with required safety regulations.
Creating space for delivery orders until they are moved out of the store; packing and labeling orders carefully to ensure that products do not get damaged and can withstand the turbulence encountered on a delivery truck.
Safety and Compliance

Follows all Safety and Loss Prevention policies and procedures.
Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
Competencies

Communicates effectively
Customer focus
Action oriented
Drives results
Skills

Attention to detail
Organizational skills
Interpersonal skills
Direct Manager/Direct Reports

Reports to Service Desk Department Supervisor
Travel Requirements

NA
Physical Requirements

Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
Occasionally requires the ability to lift and move heavy and bulky items without assistance
Climbing ladders up to the height of 12 - 16 feet to obtain or stock merchandise
Working Conditions

Working within a flexible schedule that includes overnight shifts and may include evenings and weekends.
Warehouse environment that can be dusty and noisy.
Passing forklifts emit gas fumes.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education

High School Diploma or equivalent
Minimum Years Of Work Experience

1 to 2 years Retail or Distribution experience an asset
Minimum Leadership Experience

NA
Certifications

NA
Other Requirements/Assets

Knowledge of operating reach trucks and order picker machines (asset).
Seniority level

Entry level
Employment type

Full-time
Job function

Management and Manufacturing
Industries

Retail

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