Home Care Client Coordinator

Coordinate home care services as ParaMed’s primary client contact, using scheduling expertise and compassionate communication in a full-time position.
As a Coordinator, you will match clients needing care with appropriate field staff. The work combines patient scheduling, computerized data management, professional communication, and interaction documentation. You will consider patient timing preferences, staff availability, and relevant skill sets when coordinating care.
Key Responsibilities:

Assign appropriate staff based on patient needs and scheduling factors
Build care schedules for patients
Enter and update employee and patient data
Respond courteously to calls and electronic communications
Document and report staff and patient interactions
Requirements:

Strong computer skills
Superior customer service skills
Effective oral and written communication
Compassion and empathy with patients and families
Administrative or office experience is an asset
Support coordinated home care through client service, staff assignment, scheduling, and accurate communication as a ParaMed Client Coordinator.

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