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Job opportunity

Logistics Coordinator (Standard or Continental)

Shipcs1

Burlington, Ontario CAD 50,000
We are looking for an exceptional Logistics Coordinator that knows the industry! We are offering an exciting opportunity to learn all aspects of 3PL brokerage.
In this position the Logistics Coordinator will need to enter orders into our TMS system . You will be required to find carriers for customer orders to move freight in the most efficient way possible. The Logistics Coordinator will negotiate with customers and carriers all while meeting the high standards CS-1 Transportation provides.
Responsibilities

Field and direct all incoming phone calls, emails and faxes as required
Respond to all e-mails in a timely fashion including customer e-mails for pickups, rates and availability and updates
Responsible for

adhering to checklist

to accurately enter orders, provide updates and tracking
Carrier search

and

rate negotiation

(accessing TMS History as leverage)
Dispatching

contracts to carriers , with all/any special instructions (once rate has been agreed upon)
Confirming customs broker information and entering into TMS
Saving all documents (BOLS/Customs docs/Packing lists) to the server
Saving all emails with spot quotes to the server
Ensuring

Carriers have insurance , and an acceptable safety rating before securing
Resolving any issues regarding any order with the carrier brought to dispatch by Customer Service. This may include any accessorial, carrier delays or service problems that are more than just minor and CS cannot resolve quickly.
Finalizing any

accessorial charges

brought to your attention by customer service with the carrier and the customer
Additionally, you will be crossed-trained how to work in customer service, especially on weekends:
To handle all aspects of the company’s operations from phone calls to dealing with carriers
To track and trace current loads
Inform the customer the whereabouts of their freight via email, or phone
Collect POD from carriers within a reasonable amount of time
Add carrier packets and update profiles
Update shippers and consignee profiles
To assist in saving documentation, customs docs and facilitating the docs to carriers
Requirements and Skills

Minimum of 1 year of prior

3PL broker industry (non-asset) experience

(required);
Minimum of 1 year of prior

3PL broker logistics coordinator experience

(required);
Ability to adapt to new software with

strong typing skills
Proficient in

Microsoft Office Suite

or related software
Transplus

or

equivalent Fleet Manager experience

(required)
Previous experience in

non asset-based

company required
Knowledgeable in customs documents ( PAPs, PARs ) is preferred;
Proficient knowledge of Canadian and USA geography;
Ability to communicate effectively in both spoken and written English;
Reliable transportation to the main office located in Burlington;
Qualifications

Demonstrated problem-solving abilities; adept at prioritizing tasks efficiently;
Exceptional and articulate communication skills;
Professional demeanor ; demonstrates a strong commitment to excellence;
Possesses a keen understanding of business operations; capable of making informed decisions and analyzing data effectively;
Superior time-management and multitasking capabilities;
Advanced proficiency in Microsoft Office Suite;
Proven capability to swiftly integrate and master new software applications.
Territories

Office based in Burlington, Ontario, Canada
Reporting

Reports directly to the Dispatch Manager
Pay Range

$50,000 – $65,000 annually
$1 from every CS-1 Transportation transaction is donated to charities across North America.
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