Job opportunity
Dynamic Technical Support Specialist
Superion Inc
Step into a Technical Support Professional role at our Managed Services Provider located in the BC Lower Mainland. This full-time in-office position offers hands-on problem-solving and impactful client interactions.
We are looking for qualified candidates with previous MSP experience who enjoy tackling various technical challenges. You’ll navigate a structured support environment, ensuring timely resolution of multiple client issues while effectively managing tasks within a ticketing system.
Key Responsibilities:
• Provide technical support across multiple client environments
• Utilize a ticketing system for issue tracking and resolution
• Maintain clear communication with clients and team members
• Support Microsoft 365, security tools, and other client technologies
• Properly escalate issues according to company protocols
Requirements:
• Authorized to work in Canada (Canadian Citizen or Permanent Resident preferred)
• Must reside in the BC Lower Mainland or have relocation plans
• Availability for in-office work during business hours
• Strong communication skills and professional approach
Enhance your technical support career while working in a fun and collaborative atmosphere.
#J-18808-Ljbffr
Apply on source site We are looking for qualified candidates with previous MSP experience who enjoy tackling various technical challenges. You’ll navigate a structured support environment, ensuring timely resolution of multiple client issues while effectively managing tasks within a ticketing system.
Key Responsibilities:
• Provide technical support across multiple client environments
• Utilize a ticketing system for issue tracking and resolution
• Maintain clear communication with clients and team members
• Support Microsoft 365, security tools, and other client technologies
• Properly escalate issues according to company protocols
Requirements:
• Authorized to work in Canada (Canadian Citizen or Permanent Resident preferred)
• Must reside in the BC Lower Mainland or have relocation plans
• Availability for in-office work during business hours
• Strong communication skills and professional approach
Enhance your technical support career while working in a fun and collaborative atmosphere.
#J-18808-Ljbffr