Enhance client success as a Senior Dynamics 365 Customer Engagement Consultant at BDO in the GTA. Deliver expert advisory services that prioritize efficiency and measurable outcomes for clients.

This critical position within BDO Canada’s Solutions Operations focuses on providing proactive support post-implementation. You will work closely with clients to drive adoption, process improvements, and operational efficiency, integrating Microsoft’s Power Platform for holistic solutions. The role demands a trusted advisor who challenges traditional approaches and champions innovative, data-driven enhancements.

Key Responsibilities:
• Lead client-focused outcome strategies and consultations
• Conduct regular health checks and reviews for optimization
• Provide insights to enhance overall client services
• Leverage expertise for advanced platform applications
• Create business-use case transformations from solution capabilities

Requirements:
• Over 7 years of Dynamics 365 CE support experience
• Proven 3+ years Power BI experience
• Mandatory Microsoft certifications in relevant technologies
• Strong skills in remote technical support
• Experience with Dataverse and Microsoft environments

Utilize your skills in advisory roles and support growth in Dynamics 365 CE at BDO Canada.
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Senior Consultant for Dynamics 365 CE