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Job opportunity

Team Leader, Design at Crate and Barrel

Crate & Barrel

Vancouver, British Columbia
Become a Team Leader in Design at Crate and Barrel, driving customer engagement and sales through effective team leadership and operational management.

In this pivotal role, you'll coach your team on delivering outstanding service and achieve sales goals. Overseeing the design desk operations, you'll enhance processes by managing sales aids and coordinating appointments with the Design Coordinator. Partnering with the Assistant Store Leader, your insights will be crucial in maximizing business performance and customer satisfaction.

Key Responsibilities:
• Lead the design services team and manage performance
• Train associates on customer service and product knowledge
• Ensure efficient operations at the design desk
• Provide timely feedback to enhance associate skills
• Communicate business results and strategies regularly

Requirements:
• Minimum of 1 year in retail leadership or customer service
• Proficient in Microsoft Office and Google applications
• Ability to work a flexible schedule
• Strong communication and delegation skills
• Exceptional problem-solving and organizational skills

Drive results and support customer success as a Team Leader at Crate and Barrel.
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