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Job opportunity

Education Workflow Specialist at JIBC

Justice Institute of British Columbia

New Westminster, British Columbia
Optimize education processes as the Workflow Specialist at JIBC, located in New Westminster. Collaborate across teams to implement data-driven improvements for a better client experience.

The Workflow Specialist position at JIBC focuses on enhancing operational efficiency within educational services. You will work full-time, leveraging your experience in process mapping and improvement methodologies. Your role will bridge collaboration between education leaders and technical experts to redesign workflows and promote best practices.

Key Responsibilities:
• Design and optimize educational process workflows
• Evaluate and address operational risks and gaps
• Facilitate workshops for process definition
• Maintain clear documentation of processes and procedures
• Support automation initiatives and governance processes

Requirements:
• Bachelor's degree in Business or a related field
• 3+ years experience in workflow analysis
• Experience in education process design preferred
• Familiarity with data analysis tools like Excel or Power BI
• Strong facilitation and communication skills

Join JIBC in fortifying educational processes and improving service delivery through your skills in operational efficiency.
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