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Job opportunity

Supplemental Benefits Customer Service Role

American Income Life Insurance Company

Halifax, Nova Scotia
Enhance your career in a Supplemental Benefits Customer Service role aimed at helping clients achieve clarity and confidence in their choices. Join a nurturing and growing team.

We are a well-established provider of supplemental benefits with over 65 years of experience, looking for dependable individuals to connect with clients. In this role, you will explain benefit options and assist clients in understanding their choices. The ideal candidate should be proactive and organized while striving for success in a supportive environment.

Key Responsibilities:
• Connect with clients and explain benefit choices
• Provide accurate information to address inquiries
• Support clients in reviewing their needs and options
• Keep abreast of policy updates and changes
• Provide a consistently professional customer experience

Requirements:
• Strong communication abilities are a must
• Positive attitude with a willingness to learn
• Capable of managing multiple tasks effectively
• Motivated to develop within a team-oriented culture
• Prior customer service experience is beneficial

Contribute to our mission of helping clients navigate their benefits confidently!
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