Innovate banking at EQ as the Director of Direct-to-Consumer Banking. Oversee reverse mortgage services while leading strategic growth and fostering an exceptional customer experience.

In this hybrid role, you’ll report to the VP, Decumulation and ensure the D2C channel operates seamlessly. Your work will encompass strategy development, team leadership, and the enhancement of customer acquisition and retention efforts across multiple departments.

Key Responsibilities:
• Direct strategy and operations for reverse mortgage offerings
• Manage marketing outreach and conversion initiatives
• Collaborate with cross-functional teams for superior performance
• Analyze growth metrics and optimize profitability
• Strengthen customer relationships and experience

Requirements:
• Significant experience in banking or FinTech leadership
• Expertise in marketing, customer experience, and operational strategies
• Solid understanding of reverse mortgage frameworks
• Proven track record of driving growth in financial services
• Exceptional communication and leadership skills

Join a team dedicated to advancing how Canadians experience banking at EQ Bank.
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Director of Direct-to-Consumer Banking at EQ