Support personal banking customers in Coquitlam as a Personal Banking Associate Trainee, using customer service and digital banking skills. Work 37.5 hours weekly.
At TD Canada Trust, you will build customer relationships through advice, service transactions, digital education, and problem resolution. This trainee role includes training and requires mobility within the Assigned District after program completion. You will guide customers toward appropriate banking solutions, support frontline staff, and complete accurate processes. You will also help improve branch operations while following regulations and TD's Code of Conduct and Ethics.
Key Responsibilities:

Address customer advice needs and banking service transactions
Educate customers about mobile, ATM, and online banking
Guide customers to appropriate contacts for solutions
Support scheduled cash and non-cash frontline transactions
Complete accurate processes and documentation
Requirements:

High School diploma and/or one year relevant experience
Complete Investment Funds Canada or equivalent within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Mobility within the Assigned District
Bring customer experience, digital education, and banking knowledge to TD's personal banking team in Coquitlam and the Assigned District.

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Personal Banking Associate Trainee Coquitlam