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Job opportunity

Automotive Service Administrator Calgary

Dilawri Group

Calgary, Alberta
Customer service and repair-order coordination define this Service Administrator opening at Calgary BMW in Calgary. Support smooth vehicle pickups, payments, and customer communication.
Calgary BMW, part of Dilawri Group, seeks a Service Administrator for an automotive dealership setting. The position provides exposure to dealership departments, inventory, and customer engagement. It includes service appointment confirmations, warranty documentation, cash reconciliation, and customer transportation coordination.
Key Responsibilities:

Review repair orders, completed work, charges, and customer questions
Coordinate completed work orders with the service manager
Arrange vehicle returns, transportation, signatures, and payment collection
Confirm appointments and document warranties, recalls, and parts
Prepare cash sheets and balance Moneris batch totals
Requirements:

Commitment to world class customer service
Ability to build lifelong customer relationships
Growth mindset with continuous skill development
Honest, trustworthy approach to customer experience
Collaborative and respectful working style
Bring customer focus, repair-order accuracy, and payment coordination to Calgary BMW’s Service Administrator team in Calgary.

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