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Job opportunity

SAP ISU/ICM Consultant

Akkodis

Winnipeg, Manitoba
1 day ago Be among the first 25 applicants
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Senior Technical Recruiter & Talent Acquisition Specialist, CHRL Candidate

Position: SAP IS-U / ICM Consultant
Experience Level:

4–6 Years
Location:

Canada
We are looking for a talented

SAP Consultant

with experience in either

SAP IS-U

or

Investigative Case Management (ICM)

to support our utility business operations. The successful candidate will play a key role in designing, configuring, and optimizing case management workflows to address customer issues, detect fraud, and ensure compliance with regulatory standards.
Key Responsibilities:
Workflow Optimization:

Design and implement efficient case management processes to streamline issue resolution and improve operational performance.
Fraud Detection & Prevention:

Develop investigative strategies to identify and mitigate fraudulent activities, protecting company assets.
Regulatory Compliance:

Ensure case management practices align with evolving regulatory requirements to reduce legal and financial risks.
System Utilization:

Leverage expertise in SAP IS-U or ICM to maximize system capabilities and enhance return on technology investments.
Required Skills & Qualifications:
4–6 years of experience with

SAP IS-U

or

SAP ICM

modules.
Strong understanding of utility industry processes and case management best practices.
Experience in workflow design, fraud mitigation, and compliance integration.
Excellent analytical, communication, and problem-solving skills.
Seniority level

Mid-Senior level
Employment type

Contract
Job function

Information Technology
Industries

IT Services and IT Consulting
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