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Job opportunity

Store Experience Leader — Drive Service & Team Growth

Sportchek

Québec, Quebec
L’Équipeur is seeking a Customer Experience Manager to lead a high-performing team across our L’Équipeur stores. You will drive exceptional customer experiences, coach staff, and oversee loyalty programs while partnering with store leadership to optimize operations and deliver on our brand purpose to make life in Canada better.
You will analyze customer feedback, collaborate with other departments, handle escalations, and foster a culture of recognition and continuous improvement on the sales

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