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Job opportunity

Kinaxis Hybrid Technical Account Manager

Kinaxis

Québec, Quebec 110.000 - 150.000
Become a Technical Account Manager at Kinaxis, leading engagement with top-tier clients in a hybrid work setting. Elevate customer experiences and drive operational performance.

In this role, you will act as a technical expert for strategic accounts, working to maximize the value of Kinaxis solutions. By developing business acumen and understanding unique customer needs, you will identify opportunities for improvement and communicate effectively with multiple teams. Your leadership will help support customer initiatives and ensure successful outcomes.

Key Responsibilities:
• Manage technical advisory for strategic portfolios
• Conduct technical reviews to mitigate risks
• Solve complex issues and conduct root cause analysis
• Collaborate with teams on achieving customer objectives
• Enhance the customer understanding of platform capabilities

Requirements:
• Degree in Computer Science, Engineering, or relevant field
• 7+ years’ experience in customer-facing technical roles
• Hands-on Kinaxis Maestro expertise required
• Ability to influence various stakeholders
• Strong communication skills for technical concepts

Support Kinaxis' mission to transform supply chain management through excellence in customer engagement.
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