Shape Air Canada’s digital customer communications through clear, engaging copywriting and precise editing for Web and promotional channels. Collaborate across teams.
This Copywriter - Digital Content position creates customer-facing promotional content for Air Canada’s digital experiences. You will transform complex business information into concise messages, manage content projects, and protect brand tone, accessibility, and consistency. The work supports sales, product, itinerary, destination, and international campaign communications.
Key Responsibilities:

Lead promotional writing for Web and digital customer interactions
Develop, review, proofread, and deliver customer-facing content
Translate complex information into relevant customer-centric messages
Manage projects through requirements, approvals, and final delivery
Collaborate with Marketing, designers, translators, and partner teams
Requirements:

Bachelor’s degree or equivalent diploma in writing or related field
At least four years’ digital copywriting and editing experience
Excellent writing, editing, proofreading, grammar, and spelling skills
Knowledge of SEO and digital accessibility practices
Ability to manage priorities, stakeholders, and deadlines
Bring digital copywriting, editing, SEO, and customer-focused communication skills to Air Canada’s promotional content team.

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Digital Content Copywriter Air Canada