Job opportunity
Amazon Connect CCaaS Specialist
Best Your Buy
Support Artech LLC’s Contact Centre Transformation program in Toronto with Amazon Connect and cloud-based contact centre expertise.
This experienced CCaaS Specialist supports enterprise contact centre solutions throughout their lifecycle. The role focuses on Amazon Connect, cloud-based contact centre technologies, and large-scale transformation delivery. Responsibilities span configuration, integration, migration, testing, deployment, and ongoing optimization of contact centre solutions.
Key Responsibilities:
Support large-scale Contact Centre Transformation program activities
Configure enterprise contact centre solutions using Amazon Connect
Integrate cloud-based contact centre technologies
Support migration, testing, and deployment activities
Optimize deployed contact centre solutions ongoing
Requirements:
Experienced specialist-level contact centre technology background
Strong hands-on experience with Amazon Connect
Experience with cloud-based contact centre technologies
Experience supporting enterprise contact centre solutions
Availability for a twelve-month assignment in Toronto, Ontario
Apply your Amazon Connect, cloud contact centre, and transformation experience to enterprise solution delivery in Toronto.
#J-18808-Ljbffr
Apply on source site This experienced CCaaS Specialist supports enterprise contact centre solutions throughout their lifecycle. The role focuses on Amazon Connect, cloud-based contact centre technologies, and large-scale transformation delivery. Responsibilities span configuration, integration, migration, testing, deployment, and ongoing optimization of contact centre solutions.
Key Responsibilities:
Support large-scale Contact Centre Transformation program activities
Configure enterprise contact centre solutions using Amazon Connect
Integrate cloud-based contact centre technologies
Support migration, testing, and deployment activities
Optimize deployed contact centre solutions ongoing
Requirements:
Experienced specialist-level contact centre technology background
Strong hands-on experience with Amazon Connect
Experience with cloud-based contact centre technologies
Experience supporting enterprise contact centre solutions
Availability for a twelve-month assignment in Toronto, Ontario
Apply your Amazon Connect, cloud contact centre, and transformation experience to enterprise solution delivery in Toronto.
#J-18808-Ljbffr