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Technical Support Technician at MacLean

MacLean Engineering

Owen Sound, Ontario
MacLean Engineering seeks a Technical Support Technician in Owen Sound, Ontario, to enhance product support for mining equipment. This position emphasizes technical expertise and proactive problem-solving abilities.

As a Product Support Technician, you will utilize 5-10 years of mining equipment experience to provide critical support to both internal teams and customers. Your role involves engaging in product development, assisting with prototype builds, and conducting thorough inspections. Your technical insights will directly influence equipment reliability and operational improvements.

Key Responsibilities:
• Develop and test new mining equipment prototypes
• Provide thorough technical reports on equipment
• Analyze commissioning reports to identify trends
• Facilitate training based on product updates
• Offer field support and inspections for new equipment

Requirements:
• Licensed Heavy Duty Equipment Mechanic or equivalent
• Minimum 5 years of experience in the mining sector
• Proficient in Microsoft Office applications
• Strong communication and diagnostic capabilities
• Willingness to travel internationally

Leverage your technical skills at MacLean Engineering to drive innovation in the mining industry.
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