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Job opportunity

Automotive Service Manager

Plaza Kia

Truro, Nova Scotia
Automotive Service Manager Pay Rate: $60000 - 80000 per year Truro Nissan

Join a dealership where culture drives performance!

We’re not just about cars – we’re about people. Our Nissan dealership in Truro is proud to have built a reputation for excellence, honesty, and team spirit. We are currently seeking a dynamic and customer-focused

Automotive Service Manager

to lead our high-performing service department and continue delivering exceptional experiences to our valued clients.

Why Work With Us?
At our dealership, culture isn’t just a buzzword – it’s how we operate. From team barbecues and community involvement to celebrating wins together, we believe a positive work environment leads to better service, happier staff, and loyal customers. We offer:

A team-first, supportive atmosphere

Modern, clean service facilities

A loyal customer base

Ongoing professional development

Full benefits package

Competitive salary with bonus structure

About the Role
As the

Automotive Service Manager , you will oversee the day-to-day operations of the service department. You’ll be responsible for managing a talented team of technicians and advisors while ensuring a smooth, efficient, and customer-centered experience. Your leadership will play a key role in meeting business goals, enhancing customer satisfaction, and fostering a fun, accountable workplace culture.

Key Responsibilities

Lead and motivate service staff, including technicians, advisors, and support staff

Oversee scheduling, workflow, and service operations to ensure timely repairs and maintenance

Monitor KPIs and drive profitability, efficiency, and customer satisfaction

Resolve customer concerns with professionalism and care

Recruit, train, and develop team members

Ensure all safety, environmental, and OEM standards are met

Collaborate with parts and sales departments to ensure seamless customer experiences

Maintain a high level of dealership standards and customer service excellence

What We’re Looking For

Proven experience in a leadership role in an automotive service department (Nissan or import brands a plus)

Strong technical knowledge and a customer-first mindset

Excellent communication, leadership, and organizational skills

Experience with dealership management systems (CDK, Reynolds & Reynolds, etc.)

Valid driver’s license with a clean driving record

Red Seal certification or equivalent experience is an asset

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