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Job opportunity

IT Operations Support Specialist Toronto

Recruiting In Motion - Eastern Ontario

Toronto, Ontario
Enhance your career as an IT Operations Support Specialist in a hybrid role in Toronto, ON. Focus on supporting employees and driving IT initiatives for a growing team.

This role is perfect for someone who has over 5 years of experience in IT operations and enjoys providing technical support and improving internal processes. You will manage user accounts, assist with technology implementations, and maintain essential IT documentation. Your contributions will significantly enhance operational efficiency across multiple office locations.

Key Responsibilities:
• Provide day-to-day technical support for hardware and software
• Set up systems and user access for employees
• Maintain operational documentation and knowledge base articles
• Assist in system upgrades and office setup projects
• Manage hardware and software inventory effectively

Requirements:
• Minimum 5 years of technical support experience
• Education in IT, Computer Science, or related field
• Experience with user access management tools
• Familiarity with IT service management documentation
• Strong organizational and problem-solving abilities

Drive improvements in IT processes and provide exceptional support as part of the team.
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