Job opportunity
Customer Support Representative at Mainstreet
Mainstreet Credit Union
Join Mainstreet Credit Union as a part-time Customer Support Representative in Sarnia, ON. Deliver personalized financial advice and support to our members in this impactful role.
As a Customer Support Representative, your main objective will be to surpass member expectations through friendly and efficient service. You will analyze member needs, assist in transactions, and help resolve any inquiries. A collaborative attitude and the effective use of CRM tools will enhance the customer experience while supporting team objectives.
Key Responsibilities:
• Provide courteous service and advice to members
• Analyze needs and facilitate product and service usage
• Accurately process transactions and promote self-service options
• Handle member concerns professionally and escalate as needed
• Support overall branch operations and assist with various banking tasks
Requirements:
• Strong customer service experience and enthusiastic attitude
• Ability to listen and match needs with solutions
• Basic computing proficiency with attention to detail
• Commitment to service excellence and continuous improvement
• Previous experience in credit unions or banks preferred
Utilize your customer service skills to create a meaningful impact with Mainstreet Credit Union.
#J-18808-Ljbffr
Apply on source site As a Customer Support Representative, your main objective will be to surpass member expectations through friendly and efficient service. You will analyze member needs, assist in transactions, and help resolve any inquiries. A collaborative attitude and the effective use of CRM tools will enhance the customer experience while supporting team objectives.
Key Responsibilities:
• Provide courteous service and advice to members
• Analyze needs and facilitate product and service usage
• Accurately process transactions and promote self-service options
• Handle member concerns professionally and escalate as needed
• Support overall branch operations and assist with various banking tasks
Requirements:
• Strong customer service experience and enthusiastic attitude
• Ability to listen and match needs with solutions
• Basic computing proficiency with attention to detail
• Commitment to service excellence and continuous improvement
• Previous experience in credit unions or banks preferred
Utilize your customer service skills to create a meaningful impact with Mainstreet Credit Union.
#J-18808-Ljbffr