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Job opportunity

Client-Focused Staff Supervisor Position

Hire Standard

Lethbridge, Alberta
Join our Medical Aesthetic/Plastic Surgery Clinic as a Client Concierge/Staff Supervisor. This key role focuses on ensuring an exceptional client experience while leading our dedicated team of providers.

In this role, you will manage client inquiries, oversee appointment scheduling, and resolve concerns to maintain high satisfaction standards. Leading daily meetings and overseeing clinic operations will be critical while promoting team morale and efficient workflows. Your strong interpersonal skills will help develop relationships and enhance the service quality.

Key Responsibilities:
• Manage and support service providers for client satisfaction
• Oversee appointment scheduling and client inquiries
• Lead daily meetings to communicate clinic goals
• Ensure smooth operation of clinic services
• Handle HR responsibilities including training and onboarding

Requirements:
• Supervisory experience in a customer-focused setting
• Exceptional communication and relationship skills
• Strong organizational and problem-solving abilities
• Self-motivated with a positive attitude
• Familiarity with scheduling software is essential

Elevate our client interactions as the leading Client Concierge/Staff Supervisor.
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