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Job opportunity

RV and Automotive Service Advisor Role

The 401 Group

Winnipeg, Manitoba
Become a vital part of our service team in Winnipeg as an RV and Automotive Service Advisor. Your friendly demeanor will enhance every customer’s experience from start to finish.

In this role at 3165 McGillivray Blvd, you will engage directly with customers, ensuring they understand their service options and guiding them through their visits. With a minimum of 1-2 years in service or related fields and a strong focus on customer satisfaction, you will make a lasting impact. Your ability to explain technical details in a clear manner is paramount.

Key Responsibilities:
• Determine service needs based on customer descriptions
• Review warranty and service contract details
• Prepare and explain repair estimates thoroughly
• Maintain ongoing customer communication and support
• Document and update service records efficiently

Requirements:
• Experience as a service advisor, ideally 1-2 years
• Background in RV services advantageous
• Proven excellent customer service skills
• Must have a valid G Drivers License
• Flexibility to work weekends when required

Support customer service excellence and be the trusted advisor in our automotive and RV service department.
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