Enhance operational performance as the Operations Optimization Manager at Definity, a leader in Canadian insurance. Enjoy a hybrid work model while focusing on efficiency and quality.

This key managerial position focuses on leading cross-functional process improvements across the NBS and DCC. You will be responsible for delivering effective operational strategies and fostering an environment of continuous improvement in performance.

Key Responsibilities:
• Develop an Operational Productivity Strategy
• Lead process automation to improve efficiency
• Track project progress with Enterprise Project teams
• Foster a culture focused on operational excellence
• Provide data-driven recommendations for optimization

Requirements:
• Bachelor’s degree in business or related area
• 7-10 years of relevant experience
• Strong background in operational excellence
• Lean Six Sigma Green Belt certification desirable
• Capacity to work across various business units

Contribute significantly to Definity’s mission of operational excellence and customer satisfaction.
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Definity Operations Optimization Manager