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Job opportunity

Lead Success Manager for Identity Solutions

Okta

Toronto, Ontario 103.000 - 140.000
Effectively manage partner delivery for identity solutions as a Senior Delivery Success Manager. Enhance service delivery quality through capability development and proactive partner engagement.

As a key leader, you will focus on developing partners to deploy Okta solutions efficiently. This role involves guiding partners through their growth in service delivery maturity, ensuring they meet the required implementation standards. Collaborate extensively for optimal partner enablement and certification paths.

Key Responsibilities:
• Develop and track partner delivery capabilities
• Facilitate partner certification and training initiatives
• Review the quality of partner go-live implementations
• Identify and fill gaps in partner expertise
• Support cross-functional collaboration for quality delivery

Requirements:
• 7+ years in enterprise software delivery roles
• Knowledge of identity and access management
• Proven experience working with service delivery partners
• Excellent communication and collaborative skills
• Ability to guide partners through technology implementations

Shape the future of identity management delivery by empowering partners through structured capabilities, continuous feedback, and strategic support.
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