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Job opportunity

Digital Tools Training Key User

Alstom

Toronto, Ontario 80.000 - 105.000
Lead digital-tool adoption for Alstom signalling teams in Toronto through myField, SAP, user training, and functional support.
The Digitalization Specialist serves as Key User and primary business contact for applicable signalling tools. You will support field and office users, maintain business rules, coordinate access, and assist releases. The position also owns training content, onboarding, demonstrations, assessments, and follow-up support.
Key Responsibilities:

Provide first-line troubleshooting and functional support for digital tools
Represent user needs and coordinate access requests and releases
Develop guides, exercises, curricula, and role-based learning paths
Deliver classroom, virtual, and on-the-job training sessions
Evaluate adoption through feedback, assessments, and follow-up support
Requirements:

Relevant technical education or professional experience
Minimum five years as an ERP or SAP Key User
Experience preparing instructions, training users, and resolving functional issues
Strong facilitation, instructional design, presentation, and coaching skills
Valid driving licence for project offices and signalling worksites
Support signalling users with myField, ERP, SAP, training, troubleshooting, and adoption expertise across Alstom’s OnCorr project.

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