Job opportunity
Senior Crisis Response Operations Manager
CrowdStrike
Crisis response leadership and incident command define this CrowdStrike role, open across the United States and Canada with Pacific Time hours required.
The Senior Manager, Response Operations leads CrowdStrike’s Business Resilience crisis response function. You will own standards, plans, playbooks, activation processes, exercises, training, readiness cadences, and after-action improvement. The work spans business, technology, cyber, product, security, and customer-impacting events.
Key Responsibilities:
Own crisis response strategy, governance, roadmaps, and operating cadences
Carry designated on-call shifts and assume Incident Commander responsibilities
Coordinate crisis team roles, escalations, continuity, and customer impacts
Produce SitReps, executive briefings, and after-action reviews
Lead exercises, training, corrective actions, and readiness improvements
Requirements:
Technology, SaaS, cloud, or security-product operating experience
Willingness to support evenings, weekends, and holidays when scheduled
Corporate crisis, incident management, or resilience program ownership
Incident command, executive communication, and people leadership experience
12+ years’ relevant leadership experience and bachelor’s degree equivalent
Bring crisis-program ownership, SaaS fluency, executive communication, and incident command capability to CrowdStrike’s resilience organization.
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Apply on source site The Senior Manager, Response Operations leads CrowdStrike’s Business Resilience crisis response function. You will own standards, plans, playbooks, activation processes, exercises, training, readiness cadences, and after-action improvement. The work spans business, technology, cyber, product, security, and customer-impacting events.
Key Responsibilities:
Own crisis response strategy, governance, roadmaps, and operating cadences
Carry designated on-call shifts and assume Incident Commander responsibilities
Coordinate crisis team roles, escalations, continuity, and customer impacts
Produce SitReps, executive briefings, and after-action reviews
Lead exercises, training, corrective actions, and readiness improvements
Requirements:
Technology, SaaS, cloud, or security-product operating experience
Willingness to support evenings, weekends, and holidays when scheduled
Corporate crisis, incident management, or resilience program ownership
Incident command, executive communication, and people leadership experience
12+ years’ relevant leadership experience and bachelor’s degree equivalent
Bring crisis-program ownership, SaaS fluency, executive communication, and incident command capability to CrowdStrike’s resilience organization.
#J-18808-Ljbffr