Shape communities as a Special Initiatives Coordinator at Findhelp. This hybrid position involves leadership and tailored support to dismantle systemic barriers within social services for diverse communities.

In this full-time role, you will lead strategic initiatives while facilitating operations for the Inquiry Services team. Focus on training and mentoring Community Resource Navigators, enhancing their capacity to provide client-centered, trauma-informed support. Your contributions will help strengthen the overall community network and improve access to essential services.

Key Responsibilities:
• Lead strategic planning and management of contact centre services
• Ensure service quality within the Toronto Community Crisis Service
• Develop networks by collaborating with nonprofit sector leaders
• Prepare operational statistics and reports for stakeholders
• Offer continuous guidance and support to team members

Requirements:
• Education in Social Services, Psychology, or related fields
• Minimum of two years in social services sector
• Current Community Resource Specialist certification desired
• Strong insight into systemic inequities faced by marginalized communities
• Ability to manage crises and de-escalate situations effectively

Apply your skills in social services to amplify community connection and inclusivity at Findhelp.
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Hybrid Special Initiatives Coordinator at Findhelp