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Job opportunity

Customer Strategy Account Manager

Lindt & Sprüngli (Canada), Inc

Vancouver, British Columbia 120.000 - 145.000
Shape customer strategies for Pattison Food Group and London Drugs from Vancouver, combining category management with fact-based commercial recommendations.
As National Account Manager, you will build relationships across merchandising, finance, supply chain, and store operations. You will identify growth through distribution, assortment, pricing, promotions, innovation, and execution. The position also aligns cross-functional teams with Lindt Canada’s sales and marketing objectives while developing a Key Account Manager.
Key Responsibilities:

Build relationships with customer and internal stakeholders
Identify growth opportunities across assortment, pricing, and merchandising
Lead category reviews and complex commercial negotiations
Communicate performance, risks, opportunities, and recommendations
Partner cross-functionally to execute customer strategies
Requirements:

Business, Commerce, related education, or equivalent experience
Minimum five years of progressive Consumer Packaged Goods account management
Strong negotiation, category management, and strategic planning skills
Insight-driven recommendations using customer, market, and financial data
Excellent presentation, communication, and stakeholder management capabilities
Use customer strategy, category expertise, and collaborative leadership to advance Lindt Canada’s national retail partnerships.

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