Job opportunity
Business Operations Manager Services
Motive
Drive Services performance at Motive through Salesforce reporting, workflow optimization, and data-driven operational management. Collaborate across teams to improve customer experiences.
As a Business Operations Manager, you will support Implementation, Installation, and Customer Education. You will manage internal processes, allocate resources, monitor performance, and connect Services with Sales, Support, and Product. Your work will help reduce workflow friction and inform business decisions across the organization.
Key Responsibilities:
Identify Services performance drivers and lead improvement initiatives
Execute strategic projects reducing workflow friction and inefficiencies
Manage weekly and monthly business processes
Escalate deviations from goals and expectations
Provide Salesforce and platform reporting
Requirements:
Three or more years of Field Sales or Revenue Operations experience
Experience at a high-growth SaaS company
Exceptional spreadsheet and data management skills
Salesforce reports, dashboards, and integration knowledge
Strong written and verbal communication skills
Bring operational judgment, Salesforce expertise, and analytical skills to improve Services efficiency and customer experience at Motive.
#J-18808-Ljbffr
Apply on source site As a Business Operations Manager, you will support Implementation, Installation, and Customer Education. You will manage internal processes, allocate resources, monitor performance, and connect Services with Sales, Support, and Product. Your work will help reduce workflow friction and inform business decisions across the organization.
Key Responsibilities:
Identify Services performance drivers and lead improvement initiatives
Execute strategic projects reducing workflow friction and inefficiencies
Manage weekly and monthly business processes
Escalate deviations from goals and expectations
Provide Salesforce and platform reporting
Requirements:
Three or more years of Field Sales or Revenue Operations experience
Experience at a high-growth SaaS company
Exceptional spreadsheet and data management skills
Salesforce reports, dashboards, and integration knowledge
Strong written and verbal communication skills
Bring operational judgment, Salesforce expertise, and analytical skills to improve Services efficiency and customer experience at Motive.
#J-18808-Ljbffr