Take charge of outside sales effectiveness as a Manager in Process & Operations at The Home Depot in Toronto, ON. Focus on sales training and operational excellence to boost team performance.

This strategic role is responsible for developing and implementing training programs that enable the Outside Sales team. By aligning sales processes with corporate strategies, you’ll ensure teams are adept at driving customer engagement and retention. Your leadership will foster collaboration across various departments to support the sales strategy effectively.

Key Responsibilities:
• Develop and implement outside sales training initiatives
• Create SOPs for operational efficiency
• Collaborate with cross-functional teams for alignment
• Protect brand integrity through sales governance
• Champion continuous feedback for tool and process improvements

Requirements:
• Bachelor’s Degree required; relevant experience preferred
• 3-5 years in sales management or operations
• Strong communication and strategic thinking skills
• Proven ability to drive training effectiveness
• Experience in customer engagement strategies

Lead transformative changes in sales processes and training at The Home Depot for enhanced customer satisfaction.
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Manager of Outside Sales Training & Operations