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Job opportunity

Claims Management Specialist at Erikson Consumer

JAM Industries

Baie-D'Urfé, Quebec
Become a Claims Administrator with Erikson Consumer, located in Baie d’urfe. This hybrid role emphasizes claims processing accuracy and strong analytical capabilities.

In the Claims Administrator position at Erikson Consumer, you will be essential in processing customer claims related to billing issues. Your role includes validating claims against promotional schedules and ensuring compliance with company policies. Collaboration with sales and customer service teams will be key to swiftly resolving issues while maintaining transparent communication with customers.

Key Responsibilities:
• Manage and process claims for customer deductions and rebates
• Validate claims against contracts and promotional calendars
• Investigate and resolve discrepancies in claims efficiently
• Approve claims in ERP systems and ensure proper documentation
• Address customer inquiries professionally regarding claims

Requirements:
• 2–5 years of relevant claims management experience
• Deep understanding of contracts and pricing mechanisms
• Proficient in ERP systems and advanced Excel
• High attention to detail and strong problem-solving skills
• Capable of maintaining compliance for audits

Drive accuracy and customer-centric claims resolution at Erikson Consumer in Baie d’urfe.
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