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Job opportunity

Clio Operate Implementation Manager

Clio

Vancouver, British Columbia 90.000 - 130.000
Shape Clio Operate implementations through stakeholder management and continuous improvement. Guide projects helping large law firms streamline work processes and realise business value.
As a Senior Project Manager on Clio’s Professional Services team, you will oversee implementation lifecycles for Clio Operate, formerly ShareDo. Your work spans requirements workshops, playbacks, sprints, business change, user acceptance testing, and support hand-offs. You will manage projects ranging from small part-time teams to initiatives involving more than ten people. The approach is adaptable, using different practices rather than one fixed methodology. Client outcomes include easier business change, happier users, and quicker realisation of benefits.
Key Responsibilities:

Plan projects and manage delivery risks
Oversee client stakeholders and ongoing relationships
Coordinate resources across multiple projects
Translate product features into customer best practices
Support Service Delivery customer engagement processes
Requirements:

Experienced Project or Programme Manager
Strong process management capability
Strong change management capability
People-first leadership approach
Interest in using AI to improve your craft
Bring adaptable project delivery, stakeholder leadership, and process improvement skills to Clio Operate’s legal technology implementations.

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