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Job opportunity

Experienced Hotel Front Office Manager

Northland Properties

Markham, Ontario
Step into a rewarding career as a Front Office Manager at Sandman Hotels, where hospitality meets top-tier management. This full-time position focuses on guest interactions and operational leadership.

As part of Northland, you'll direct the Front Office, ensuring adherence to high service standards and the training of new team members. Your expertise in relationship management will enhance both guest and employee experience, while your strategic insight will enable revenue optimization and overall efficiency.

Key Responsibilities:
• Lead Front Office and Guest Services success
• Select and train qualified staff across departments
• Maintain grooming and uniform expectations
• Collaborate on forecasts to boost occupancy and revenue
• Enhance guest experience through relationship building

Requirements:
• Previous experience managing a hotel, specifically Rooms Division
• Strong leadership and decision-making skills
• Proficient in Microsoft Office and communication
• Excellent organizational and prioritization capabilities
• Demonstrated good judgment in workplace scenarios

Bring your exceptional management skills to Northland and enrich the guest experience in your role as Front Office Manager.
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