Job opportunity
Strategic Customer Success Manager: Growth & Partnerships
CO3000 CDW Canada Corporation
CDW is seeking a Customer Success Manager to own the end-to-end experience for a portfolio of 10-25 clients. You will establish trusted advisor relationships, drive value from our solutions, and govern service delivery with cross-functional teams including Sales, Professional Services, and Operations.
You will coordinate with clients to define goals and KPIs, monitor incidents and projects, and advocate for customers to leadership. Strong communication and ITIL groundwork are essential.
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Apply on source site You will coordinate with clients to define goals and KPIs, monitor incidents and projects, and advocate for customers to leadership. Strong communication and ITIL groundwork are essential.
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