Job opportunity
Hybrid Collections Agent Role
Banque Nationale du Canada
Take the next step in your career as a Collections Agent with National Bank's One Equipment team, where you can make a positive impact on client relationships. This position emphasizes both customer satisfaction and effective collections in a flexible hybrid work setting.
As a Collections Agent, you will engage with customers to resolve inquiries and secure payments. Your skills in negotiation and problem resolution will play a key role in achieving favorable outcomes for both clients and the bank. Join a team that values flexibility and supports your professional growth.
Key Responsibilities:
• Engage with customers to address inquiries effectively
• Secure payments professionally and promptly
• Negotiate solutions to settle disputes amicably
• Maintain confidentiality in all client transactions
• Evaluate customer files for appropriate follow-up actions
Requirements:
• 2 years of experience in Financial Services or Collections
• Strong accuracy in documentation and detail tracking
• Intermediate skills in MS Office Suite
• Ability to handle sensitive information with discretion
• Knowledge of relevant compliance laws is advantageous
Bring your customer service and negotiation skills to the forefront as a Collections Agent at National Bank, thriving in a supportive and inclusive environment.
#J-18808-Ljbffr
Apply on source site As a Collections Agent, you will engage with customers to resolve inquiries and secure payments. Your skills in negotiation and problem resolution will play a key role in achieving favorable outcomes for both clients and the bank. Join a team that values flexibility and supports your professional growth.
Key Responsibilities:
• Engage with customers to address inquiries effectively
• Secure payments professionally and promptly
• Negotiate solutions to settle disputes amicably
• Maintain confidentiality in all client transactions
• Evaluate customer files for appropriate follow-up actions
Requirements:
• 2 years of experience in Financial Services or Collections
• Strong accuracy in documentation and detail tracking
• Intermediate skills in MS Office Suite
• Ability to handle sensitive information with discretion
• Knowledge of relevant compliance laws is advantageous
Bring your customer service and negotiation skills to the forefront as a Collections Agent at National Bank, thriving in a supportive and inclusive environment.
#J-18808-Ljbffr