Job opportunity
Retail Supervisor
The FSJ Co-op
Volunteer Experience · Work Experience · Work & Career
We are hiring a Retail Supervisor for our 114 Avenue Gas Bar & Car Wash site in Fort St. John. The successful candidate will be the first line of leadership, guiding a team of gas bar attendants to deliver a top-quality customer experience.
Who We Are
Fort St. John Co-op is a growing member-owned business with over 70 employees that has proudly served the Peace-Liard region for over 80 years. With a strong foundation in fuel, convenience, and bulk petroleum. We operate with a local focus, guided by our values of Integrity, Commitment, and Responsibility, and our mission to reinvest the Co-op’s profits back into our communities.
Key Responsibilities
Encouraging a top-quality customer experience by coaching and guiding Team Members
Support training and development of the team to encourage continuous improvement
Maintaining exceptional site standards
Guide and enforce Co-op policies and procedures
Ensure consistent quality and service of product offerings and programs
Support engagement initiatives, process improvements, and policy updates
Competencies
Ensures Accountability – Taking responsibility for actions, decisions and outcomes
Directs Work – Provides instruction and oversight to the team
Customer Focus – Creating a customer-centric environment that enhances loyalty and retention
Other expected competencies include: Instills Trust, Drives Results, Manages Conflict, and Decision Quality.
Qualifications
2+ years of front-line retail or customer service experience
1–3 years of leadership experience, or relevant post-secondary equivalency
Familiarity with BC Employment Standards, Food Safety, and WorkSafeBC legislation
Strong familiarity with technology, troubleshooting and managing high-pressure environments
Ability to safely lift 55lbs (20kg) and carry it 100 meters repeatedly
English proficiency CEFR B2+: meet safety and customer-service standards.
Compensation and Benefits
Competitive salary (based on experience and education)
Comprehensive benefits and employer-matched pension (CSS)
Employee discounts, vacation, and performance incentives
Professional development opportunities
Got a question?
We're here to help. Check out our FAQs, send us an email or call us at 1-800-393-8060
#J-18808-Ljbffr
Apply on source site We are hiring a Retail Supervisor for our 114 Avenue Gas Bar & Car Wash site in Fort St. John. The successful candidate will be the first line of leadership, guiding a team of gas bar attendants to deliver a top-quality customer experience.
Who We Are
Fort St. John Co-op is a growing member-owned business with over 70 employees that has proudly served the Peace-Liard region for over 80 years. With a strong foundation in fuel, convenience, and bulk petroleum. We operate with a local focus, guided by our values of Integrity, Commitment, and Responsibility, and our mission to reinvest the Co-op’s profits back into our communities.
Key Responsibilities
Encouraging a top-quality customer experience by coaching and guiding Team Members
Support training and development of the team to encourage continuous improvement
Maintaining exceptional site standards
Guide and enforce Co-op policies and procedures
Ensure consistent quality and service of product offerings and programs
Support engagement initiatives, process improvements, and policy updates
Competencies
Ensures Accountability – Taking responsibility for actions, decisions and outcomes
Directs Work – Provides instruction and oversight to the team
Customer Focus – Creating a customer-centric environment that enhances loyalty and retention
Other expected competencies include: Instills Trust, Drives Results, Manages Conflict, and Decision Quality.
Qualifications
2+ years of front-line retail or customer service experience
1–3 years of leadership experience, or relevant post-secondary equivalency
Familiarity with BC Employment Standards, Food Safety, and WorkSafeBC legislation
Strong familiarity with technology, troubleshooting and managing high-pressure environments
Ability to safely lift 55lbs (20kg) and carry it 100 meters repeatedly
English proficiency CEFR B2+: meet safety and customer-service standards.
Compensation and Benefits
Competitive salary (based on experience and education)
Comprehensive benefits and employer-matched pension (CSS)
Employee discounts, vacation, and performance incentives
Professional development opportunities
Got a question?
We're here to help. Check out our FAQs, send us an email or call us at 1-800-393-8060
#J-18808-Ljbffr